FAQs
Browse answers to commonly asked questions.
General Questions
Hibug (hibug.me) is a bugs center — a place where developers, engineers, and technical practitioners share real bugs, issues, and incidents they hit, and exactly how they fixed them. Every post follows the same four steps: Investigate → Explain → Fix → Verify, so you get the root cause, the environment, a tested fix, and security notes in one place.
Hibug is built and operated by oDesk Software Co., Ltd.
Yes. Every new account is put on the Free plan automatically, and it never expires. You can read all free posts, comment, follow authors, and bookmark posts. A paid membership removes ads and unlocks every member-only post.
No. Anyone can read free posts. You need a free account to comment, bookmark, follow authors, and get notifications.
Any technology a practitioner can break: programming languages, frameworks, databases, DevOps, cloud, mobile, security, networking, AI/ML, and more. Browse by category or use search. The site interface is available in English and Vietnamese.
Be respectful and on-topic. Comments require a signed-in account. No spam, harassment, self-promotion, or sharing of others' private data. See our Terms of Use.
Yes — responsible write-ups of vulnerabilities that are already fixed or publicly disclosed are welcome. Do not publish working exploits for unpatched systems or anything you're not authorised to test.
Report it immediately using the Report button on the post or email info@odesk.me. We'll hide it fast and notify the author.
Use the Report option on the post or comment, or email info@odesk.me with the link.
Thank you! Please report it privately to info@odesk.me — don't post it publicly.
For Members
Click the bookmark icon on any post. Find your saved posts in Account → Bookmarks.
Go to Account → Profile and Account → Settings.
Use Forgot password on the sign-in page. We'll email you a reset link (check spam if it doesn't arrive within a few minutes).
Yes. You can also sign in with your phone number via a one-time code.
Go to Account → Notifications to choose which in-app and email notifications you receive. Every marketing email has an unsubscribe link.
Go to Account → Your Data. You can request an export of your data or delete your account. Deletion has a 14-day grace period — sign in again within 14 days to cancel it.
- No ads, anywhere on Hibug
- Unlimited access to every member-only (paid) post
- Your membership directly supports the authors you read
| Plan | Price | Billed |
|---|---|---|
| Free | $0 | Forever |
| Monthly | $5 | every month |
| Six-Month | $27 | every 6 months (save 10%) |
| Yearly | $50 | every year (save ~17%) |
Prices are in USD. VAT or other taxes may be added at checkout depending on your country.
Cards and other methods offered by our payment providers (currently Airwallex and PayPal). The options available for memberships, post purchases and donations are shown at checkout. We never store your full card details.
Yes. Paid plans renew at the end of each billing period and charge your saved payment method, until you cancel.
For Authors
Sign in, go to Account → Become an Author, and complete the short application. Once approved, you can publish posts.
Follow the four-step framework:
- Investigate — what was the root cause?
- Explain — the issue plus environment (OS, versions, configs).
- Fix — how to fix it, and how to test the fix.
- Verify — proof the fix works, plus any security implications.
Include error messages verbatim, minimal reproduction steps, and remove secrets (API keys, passwords, internal hosts, customer data) from logs and screenshots.
Usually 1–3 business days. You'll get a notification when your post is approved or needs changes.
Through the Hibug Partner Program:
- Paid posts — you earn from qualifying views by paying members on your member-only posts.
- Donations — readers can tip you one-time or monthly through the donation providers offered on your profile.
Rates and thresholds are shown in Account → Earnings before you publish paid content.
- Earnings are calculated monthly. Once you reach the USD 10 minimum, request a payout using a method available in Account → Payout settings (e.g. bank account, Airwallex account, or PayPal).
- Donations are settled to your connected account with the provider that processed them (e.g. PayPal: one-time donations instantly, recurring donations on a monthly schedule).
Yes, shown before you confirm a payout:
- Personal Income Tax (PIT) withholding as required by Vietnamese law.
- Payment-provider fees (e.g. PayPal's payout fee on recurring donations — 2%, capped).
You must complete tax verification in Account → Tax Information before your first payout.
Posts are either free or member-only. Member-only posts earn from paying members' views. Where single-post purchase is enabled, you can set a price in the post editor.