How to reach us

We usually reply within 1–2 business days.

  • General help, billing, refunds — contact form or info@odesk.me
  • Privacy & data requests — info@odesk.me, subject: "Privacy request"
  • Security vulnerability — info@odesk.me, subject: "Security" (don't post publicly)
  • Copyright / legal — info@odesk.me, subject: "Legal"

When you write

Include your account email, the page URL, screenshots, and (for billing) the transaction ID. Never send us your password or full card number.

oDesk Software Co., Ltd — operator of hibug.me

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